Asset Recovery Australia has always respected the privacy of individuals. It will continue to do so by treating all personal information as confidential and by handling it in accordance with the Privacy Act and the National Privacy Principles. During the course of its activities, Asset Recovery Australia will collect, record, use and disclose personal information about natural persons who are-
- a customer of Asset Recovery Australia or a director of a company that is a customer of Asset Recovery Australia;
- a debtor, guarantor or referee of an Asset Recovery Australia customer or supplier;
- a contractor or supplier of goods and services to Asset Recovery Australia; or
- a solicitor or other professional consultant engaged by Asset Recovery Australia.
Mostly, information comes direct from the persons or from their agents or intermediaries. Sometimes, it comes from third parties with a connection to the person. The type of information collected will vary considerably depending on the nature of the arrangements with Asset Recovery Australia and the person's connection with the arrangements. It may include information about-
- name, address and contact details;
- date of birth, driver's license particulars etc;
- employment and/or business history; and
- Financial circumstances, income and history.
The purpose for which the information is collected, as well as its nature can result in some personal information being disclosed to parties outside of Asset Recovery Australia but only where there is a valid reason for that to happen. External parties to whom information may be disclosed include (but are not limited to)-
- auditors, solicitors, and other professional consultants;
- suppliers, insurers, repairers and contractors;
- trade, commercial and/or mercantile agents and auctioneers;
- insolvency practitioners such as Administrators, Receivers, Liquidators;
- insurers, insurance brokers, insurance assessors and inspection agents;
- vehicle registration authorities, motor clubs etc; and
- Government Departments or Agencies (where required or authorized by Law).
As a matter of course, Asset Recovery Australia will require anyone to whom personal information is made available to respect the privacy of the person to whom it relates. Persons who want to know what personal information Asset Recovery Australia holds about them and how it has been used are invited to send a written request to The Privacy Contact Officer, Asset Recovery Australia -
- by mail to po Box 7343 Upper Ferntree Gully Victoria 3156
- by facsimile to (03) 9759 7966
- by e-mail to steve@assetreoveryaustralia.com.au
Any complaints or concerns should also be directed to The Privacy Contact Officer.